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Digital Transformation
through Design Thinking for Sustainability

Accelerated Leadership in Sustainability (ALS)

This is the start of the next wave of business transformation and innovation. This wave of transformation and innovation is driven by disruptive technology, changing demographics, and the rise of new early, yet creative adopters who understand the potential of technology.
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Leadership in 
Sustainabililty (ALS)

Digital Transformation
through Design Thinking
for Sustainability


This workshop is specially tailored to train participants in augmenting human-centred design thinking with the breath-taking power of technology.


They will learn useful skills and tools to propel the manufacturing sector forward in addressing wicked industry challenges and creating blue ocean innovations.


The workshop will blend new and existing technology to the solutioning process, so that user-centricity is enhanced for a more impactful digital transformation journey.

Course Objectives

Upon successful completion of the course, attendees will be able to:

1.Understand the common blindspots of problem-solving and innovation

2.Appreciate the importance of empathy for key stakeholders

3.Recognise the dangers of making unvalidated assumptions

4.Learn the value and tools of design research

5.Learn the tools to identify pain points in stakeholders (Persona Map, Journey Map)

6.Apply root cause analysis to define the insights to pain points

7.Leverage digital solutions to address the root causes

8.Prototype the top solution for stakeholder testing and refinement

9.Learn pitching techniques to get stakeholders’ buy-in for the top solution

Who Should Attend

This course is designed for: 

  • Candidates who would like to learn how to use design thinking to solve challenges or to come up with new innovations related to digital transformation

Course Duration

•2 days / 16 hours inclusion of Assessment


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Joel Alexander Ng

  • Joel is the founder of GRASP Guru International, a multinational company passionate about training and consultancy. His concurrent appointments are Senior Partner, Disruption Management with Lim-Loges and Masters, and Program Facilitator with DesignSingapore Council's School of X.

  • He has over 20 years of design consulting experience, including Senior Service Designer (GovTech) where he led his team to implement keystone Smart Nation Singapore projects with MOM, MFA and MSF; Innovation Lead (MHA) where he led his team to develop and execute island-wide Transformation projects with Home Team agencies; and partnering the Singapore Manufacturing Federation and NTUC to guide manufacturing SMEs in planning and implementing digital initiatives with a focus on sustainability.

  • Joel is the inventor of the proprietary GRASP™ methodology that combines Design Thinking, Behavioural Insights and Lean Processing principles into a single toolkit. He published Innovation within GRASP™ - the Ultimate Cheatbook in Innovative Solutioning, a Practitioner's Playbook for the GRASP™ methodology.

  • Joel is certified by IDEO-U in Foundations in Design Thinking, Insights for Innovation, and From Ideas to Action. He is ACTA-certified and layers on his Design Thinking and innovation expertise with his Bachelor of Electrical Engineering from the National University of Singapore and a Graduate Diploma in Leading and Sustaining Change from Singapore's Civil Service College.

Digital Transformation
through Design Thinking
for Sustainability

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