Business For Good
TDCX (SG) Pte. Ltd.
About the Company:
Headquartered in Singapore, TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities.
TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment.
TDCX employs more than 15,000 employees across 26 campuses globally, specifically Singapore, Malaysia, Thailand, Philippines, Mainland China, Hong Kong, South Korea, Japan, India, Romania, Spain, and Colombia. For more information, please visit: www.tdcx.com.
750D Chai Chee Road, #06-01/06, ESR BizHub @ Chai Chee
EVP Singapore, Thailand, China & Korea / Group COO
With more than 20 years of experience in the Contact Center industries, Angie leveraged her expertise through operational leadership in achieving and exceeding outsourced business process performance metrics, manages clients' relationships and brings the highest value to clients. Under her guidance, TDCX Singapore has received multiple regional and international industry awards since 2005. She is a certified COPC Coordinator and a member of Republic Polytechnic School of Hospitality School Advisory Committee 2018 to 2020.
Be the change that you want to see. This is one of the principles that guides us when we think of the type of company that we want to be. We firmly believe in walking the talk and this starts from the heart of TDCX – our employees. Our policies and processes are designed around creating a fair and inclusive workplace where our employees feel at ease and able to bring out their best.
We also see this as an important step in bringing about change and making a positive impact in the community. When our people are engaged, they are inspired and motivated to create a ripple effect in their own communities. We then empower them to suggest the causes that they are passionate about which in turn becomes those that TDCX helps to support. One example is a fundraising drive we did in November 2021 in support of animal charities, which was conceptualised and organised entirely by our employees. We are heartened by such efforts which not only helps us to determine the effectiveness of our approach but more importantly, leads to a positive outcomes and social change.